Text notifications for practices
Famia is a marketplace where patients message beauty and skin-care practices. Staff of a practice on Famia can choose to get their patients' chat messages by text and answer by replying to the text. Patients are never texted, and texts are never used for marketing.
How staff opt in
- Sign in to famiabeauty.com with their practice staff account and open their Profile.
- Under Text notifications, enter their own US mobile number.
- Check the consent box, which is never checked in advance, and press Text me a code.
- Enter the six-digit code texted to that number. Texts start only after this step.
Consent is not required to use Famia. Staff can turn texts off on their Profile or by replying STOP.
The form on the Profile page
A copy for reference; signing up happens only on the signed-in Profile page.
Text notifications
Get patient messages by text, with what the patient wrote, and reply from your phone. US mobile numbers only.
See our Terms and Privacy Policy.
Messages
- Verification code
- Famia code: 123456. It expires in 10 minutes. If you didn't ask for it, ignore this text.
- Confirmation
- Famia: you're signed up for texts about patient messages to your practice. Reply to a text to answer the patient. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
- Patient message
- Famia #014 - patient message: "Is next Tuesday afternoon OK?" Reply to answer (start with #014 if several chats are open). https://famiabeauty.com/provider/chat/… STOP to opt out
- HELP
- Famia: patient message alerts for your practice. Reply to a text to answer in the chat, starting with the tag (e.g. #014) if several chats are open. Settings: famiabeauty.com/profile. Help: michael@famiabeauty.com. Msg&data rates may apply. Reply STOP to opt out.
- STOP
- Famia: you're unsubscribed and won't get more texts. Reply START to resubscribe.
Message frequency varies with how often patients message the practice. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Help: michael@famiabeauty.com.